Summary
Overview
Work History
Education
Skills
References
Timeline
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Richard Meister

LEVITTOWN,NY

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the automotive industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Experience with dealing with customers both over the phone and in person and providing a quality experience.

Overview

5
5
years of professional experience

Work History

Service Advisor

Honda City
01.2019 - Current
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Education

High School Diploma -

Division Avenue Senior High School
Levittown, NY

Skills

  • Service Estimates
  • Documentation and Reporting
  • CRM Software
  • Cost Estimation
  • Clerical Support
  • Customer Retention
  • Computer Skills
  • Technical Support
  • Data Entry
  • Customer Service
  • Excellent Communication
  • Telemarketing Expertise

References

References available upon request.

Timeline

Service Advisor

Honda City
01.2019 - Current

High School Diploma -

Division Avenue Senior High School
Richard Meister