Richard Montelongo
Violet,LA
Summary
Skilled team player with strong background in sales environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction.
Overview
29
29
years of professional experience
Work History
Account Manager
Safety Kleen
03.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Sr. Sales Development Manager
Ecolab Pest Elimination
01.2003 - 03.2023
- Developed and maintained qualified leads database acquired through referrals, cold calling and networking
- Negotiated sales and contract terms in alignment with company and brand policy
- Grew and maintained strong sales pipeline utilizing CRM software
- Resolved customer issues quickly to recapture customer loyalty and prevent lost sales
- Prepared detailed and accurate sales contracts for new customers
- Cultivated customer satisfaction by conducting follow up phone calls and on-site visits.
Territory Sales Manager
Tony Chachere's Creole Seasonings
01.2001 - 01.2002
- Built relationships with key decision-makers to increase business volume with existing accounts
- Met and frequently exceeded sales targets for assigned geographical territory through excellent planning and use of team resources
- Conducted face-to-face consultative sales appointments each month at customer locations.
Sales Manager
Cannizzaro's Specialty Food Distrubitors
01.1995 - 01.2001
- Monitored team member performance, conducting evaluations and recommending promotions
- Provided direct leadership to team of 10 employees
- Oversaw talent recruitment, onboarding and training
- Followed company procedures to perform appropriate disciplinary action
- Built relationships with key decision-makers to increase business volume with existing accounts.
Education
High School Diploma -
St. Bernard High School
St.Bernard Parish, La05.1980
Skills
- Trend Forecasting
- Vendor Relations
- Needs Analysis
- Campaign Execution
- Sales Analysis
- Account Development
- Business Development
- Sales Development
- Account Management
- Customer Service
- Account Servicing
Languages
English
Timeline
Account Manager
Safety Kleen
03.2023 - Current
Sr. Sales Development Manager
Ecolab Pest Elimination
01.2003 - 03.2023
Territory Sales Manager
Tony Chachere's Creole Seasonings
01.2001 - 01.2002
Sales Manager
Cannizzaro's Specialty Food Distrubitors
01.1995 - 01.2001
High School Diploma -
St. Bernard High School
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