Richard Montie

Communications with patrons, driving a train via computer, assisting maintenance with train problems, communication with emergency services

Trained new employees and delegated daily tasks and responsibilities. Responded to and resolved customer questions and concerns. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. Enforced company policies and regulations with employees.

Site Checks, Officer Reviews, Uniform Inspections, Multiple Site Knowledge, Security Officer Fill-ins for multiple Sites

Mobile Security Responding to Alarms, Patrol Sites Interior and Exterior

Trained new team members on site policies and procedures. Maintained records and logs of work performed and materials and equipment used. Worked with personnel and managers to meet strict timelines. Oversaw personnel safety and efforts at work site.