Richard Morris

Currently I am the lead stylist and salesman I receive the inventory and I unpack it and place everything in its proper depts. I stock the sales floor and keep everything clean and properly displayed. I assist customers with hospitality and great energetic service. I make 3% commission on my sales and under my leadership the company location was ahead of plan by 10%

• Trained new team members in cash register operation, stock procedures and customer services.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

• Recommended styles and treatments based on clients' needs and appearances.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Designed contemporary new styles for people of all ages.
• Cross-sold products and accessories using consultative approaches.
• Boosted sales by educating clients on merchandise, events and upcoming promotions.

• Maintained store to exacting visual standards by building attractive displays and merchandising products.
• Embodied strong sense of fashion, enthusiastic attitude and brand aesthetics to generate interest in offerings.
• Responded to customer inquiries by phone, email and in person.
• Scheduled numerous daily client appointments with necessary details, including preferences and special needs.
• Set up workstation and treatment room with products, equipment and supplies to facilitate services .

• Provided every customer with professional and polite support for sales and service needs
• Restocked merchandise from inventory during downtime when items upfront became low
• Asked open-ended questions to ascertain what type of item the customer desired, price range limits and recipient of the item
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
• Performed general maintenance and lightly cleaned the showroom and displays regularly
• Provided information to customers on upcoming promotions, including special events and sale date's
• Cleaned jewelry cases daily with glass cleaner and dusters to ensure that all displays were pristine
• Attended monthly company trainings on such topics as customer engagement strategies, marketing, and promotions and attaining sales goals and milestones
• Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
• Followed store opening and closing procedures as per company guidelines

I am currently the number one associate in fine jewelry with the most credit applications processed. I process online orders and in store pick up orders for the department .

• Cleaned the jewelry cases on a daily basis with glass cleaner and dusters to ensure that all displays were pristine
• Restocked merchandise from inventory during downtime when items upfront became low
• Opened and closed the store, which included counting cash drawers and making bank deposits
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment

• Achieved sales by helping customers to celebrate the union of a couple by purchasing a lasting symbol of that union.
• Achieved Premier level company status for selling more than $1 million in fine jewelry annually.
• Cleaned the jewelry cases on a daily basis with glass cleaner and dusters to ensure that all displays were pristine.
• Managed and processed customer payments made by credit and debit cards as well as cash and provided the correct change if applicable.
• Provided information to customers on upcoming promotions, including all specialty events.

• Sold trade-ins and located desirable purchases and vehicle auctions.
• Showcased vehicle features and took customers on test drives in local area.
• Responded to inquiries from potential customers via email and telephone.
• Managed sales negotiations and financing options.
• Filled out paperwork to register vehicles and complete sales.
• Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.