SAHEEDAT SHITTU
Riverdale,GA
Summary
A dynamic supervisor with a proven track record at Shy Wholesales & Retail, enhancing customer satisfaction and operational efficiency. Skilled in team building and problem-solving, I successfully improved delivery plans and mentored staff, fostering a collaborative environment. My strong organizational skills and effective communication led to timely resolutions and high standards of service.
Known for reliability, strong communication, and fostering a productive work environment.
Overview
9
9
years of professional experience
Work History
Supervisor
Shy Wholesales & Retails
03.2017 - Current
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Monitored inventory levels using warehouse management systems, facilitating accurate stock counts.
- Supervised shipping and receiving, distribution and workplace safety.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Managed merchandise inventory transactions.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Bar Manager
Blu Lagoon Bar & Bistro
01.2019 - 09.2025
- Coordinated special events, increasing bar visibility and attracting new clientele.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Enhanced team productivity through effective scheduling and task delegation.
- Improved customer service rankings by resolving issues quickly and accurately.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Trained and mentored staff on mixology techniques and customer service excellence.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Education
Bachelor of Arts - Business Administration
Lagos State University
Lagos Nigeria05-2000
Skills
- Team building
- Public speaking
- Verbal and written communication
- Budget management
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Organizational skills
Timeline
Bar Manager
Blu Lagoon Bar & Bistro
01.2019 - 09.2025
Supervisor
Shy Wholesales & Retails
03.2017 - Current
Bachelor of Arts - Business Administration
Lagos State University
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