Richard Oliveras Jr
Zephyrhills,FL
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent
Bankers Life Insurance and Casualties
Wesley Chapel, FL
01.2026 - Current
- Guided clients in selecting tailored insurance policies that align with individual needs.
- Performed detailed needs analyses to recommend customized coverage options.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Prepared required documents, including applications, endorsements, renewals, and cancellations.
- Presented in-home and group sessions to clarify policy guidelines and benefits for clients and families.
Inventory Control Specialist
Infra-Metals
Tampa, Florida
07.2023 - 12.2025
- Tracked inventory levels using specialized software, ensuring accurate material availability.
- Conducted physical inventory counts, identified variances, and reconciled discrepancies to maintain accurate records.
- Researched inventory-related discrepancies and made appropriate adjustments in the inventory system.
- Received incoming goods, verified paperwork, and ensured merchandise accuracy against documentation.
- Assisted in developing procedures for efficient inventory management and storage.
- Trained new team members on inventory control systems and best practices.
- Removed damaged products from shelves and sorted them for return or disposal.
Server
Legacy Restaurant & Grill
The Villages, Florida
03.2022 - 04.2023
- Delivered exceptional customer service, enhancing guest satisfaction during dining experiences.
- Oversaw multiple tables, prioritizing guest requests and ensuring timely service.
- Maintained knowledge of menu items and specials to assist guests with selections.
- Accurately processed customer orders using point-of-sale systems, facilitating efficient billing.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Jail Officer
Suffolk County Sheriff's Department
Boston, MA
01.2015 - 05.2021
- Supervised inmate activities to enhance safety and maintain order within facility.
- Conducted regular inspections of cells and common areas for contraband.
- Managed inmate intake and discharge, ensuring accurate documentation and compliance with protocols.
- Supervised inmate movement within the jail, including transporting inmates to court hearings.
- Responded to emergencies and incidents with appropriate crisis intervention techniques.
- Coordinated with medical staff to address inmate health concerns promptly.
- Prepared detailed reports on facility activities, supporting operational transparency and accountability.
Education
Some College (No Degree) - Urban Planning
Virginia Tech
Blacksburg, VASkills
- Product knowledge
- Client relationship management
- Sales negotiation
- Risk assessment
- Policy analysis
- Data analysis
- Crisis management
- De-escalation techniques
- Problem solving
- Effective communication
- Stress tolerance
- Reliable and punctual
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
Florida 2-15 License (Life, Health, and Variable Annuities)
Timeline
Insurance Agent
Bankers Life Insurance and Casualties
01.2026 - Current
Inventory Control Specialist
Infra-Metals
07.2023 - 12.2025
Server
Legacy Restaurant & Grill
03.2022 - 04.2023
Jail Officer
Suffolk County Sheriff's Department
01.2015 - 05.2021
Some College (No Degree) - Urban Planning
Virginia Tech