Richard Orpheus

• Calculated quotes and educated potential clients on insurance options.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
• Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

Mobile Laser Tag Company- Responsible for equipment maintenance, supply ordering, event planning, operations

• Oversaw all day-to-day operations of company
• Booked and scheduled jobs for fleet of 10 trucks
• Acted as liaison for company and Amazon
• Created schedule for fleet maintenance
• Responsible for interviewing and hiring new employees.

• Increased trailer rental by 70% in first year
• Increased golf cart rental be 110% in first year
• Integrated new rental software
• Established maintenance schedule on both fleets
• Established relationship with shipping companies
• Maintained logistics of rental deliveries with multiple shippers.

• Maintained day-to-day store operation
• Achieved growth projections consistently.

• Developed SOP for daily operation
• Transitioned business from bar to restaurant
• Trained full staff.

• Managed and sales initiatives for growth targets.

• Designed customer's home theater systems while keeping with customer's budget
• Met or exceeded sales quotas by upselling protection and installation services
• Coordinated product delivery with warehouse and customer.

• Resolved customer issues by listening and understanding within the call center
• Achieved customer services and sales expectations goals.

• Able to meet customer expectations by remaining educated on latest developments.