In my spare time I like to build bird feeders and houses and play video games like find hidden objects
richard plant
Sales Associate, Stocker
Olympia,WA
Summary
Dynamic Sales Associate with proven success at Lowe's, excelling in customer engagement and product sales. Skilled in inventory control and upselling, I consistently enhanced customer satisfaction and drove repeat business through effective relationship-building and problem-solving. A reliable team player, I thrive in fast-paced environments while maintaining a positive and professional demeanor.
Work History
Sales Associate
Lowe's
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved effective sales strategies and maintained a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Stocker
Lowe's
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Performed inventory control, such as counting, and stocking merchandise.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Greeted customers and directed to requested products.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Interacted with guests in friendly and knowledgeable way.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked designated items on shelves, end caps and displays.
- Managed timely and effective replacement of damaged or missing products.
- Stocked shelves to match planogram images and instructions.
- Updated merchandise pricing to match new values and special promotional rates.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
High School Diploma -
06.1966
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Inventory control
Listening skills
Time management
Upselling
Multi-tasking strength
Problem-solving
Goal oriented
Reliable and punctual
Exceptional customer service
Product promotions
Brand promotion
Sales training
Display setup
Meeting deadlines
Stocking and receiving
Building rapport
Merchandise display
Product recommendations
Policy and procedure adherence
Professional demeanor
Customer engagement
Upselling and cross selling
Product guidance
Calm demeanor
Positive and professional
Energetic self-starter
Interests
In my spare time I like to work with wood building bird feeders and houses f
I also play video games like find hidden objects
Timeline
Sales Associate - Lowe's
Stocker - Lowe's
Lake's High School - High School Diploma,