Summary
Work History
Skills
Education
Overview
SoftwareEngineer
Richard Pope

Richard Pope

Boca Raton,FL

Summary

Twenty-two years experience in bringing IT based solutions to customers in many different industries. Results oriented with an excellent record of creating and managing solutions and working collaboratively with team members to define and meet goals. Not afraid to look at the larger picture to determine what the correct course should be within the framework and the latest technologies. Quick to recognize a users skill level and speak to them in terms best understood.

Work History

Technical Support Specialist

United Parcel Service, UPS
06.2001 - Current
  • Experienced in overall IT supporting large, enterprise-wide projects
  • Provided custom solutions for large customers throughout Southeast.
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Collaborated with stakeholders to transform client requirements into turnkey solutions.
  • Hands-on experience in scheduling and task management. Coordinated end delivery of technology solutions in line with objectives.

Professional Musician

Self - Music Business
01.1989 - 01.2012
  • Composed and arranged music and recorded music in studios for radio and live performance.
  • Managed bands, responsible for bookings, personnel, payroll and all performance details.
  • Toured with many successful bands, eventually landing in S Florida working large venues, clubs and high end weddings.
  • Worked for top rated radio morning show production for S Florida Y100.

Skills

  • MS Office
  • Windows,iOS, Linux
  • MSSQL, MySQL, Oracle
  • Worked with wide range of ERPs
  • JavaScript
  • HTML/CSS
  • SQL
  • APIs
  • Power BI for Analytics
  • Jira Project Management

Education

Master of Science - Computer And Management Information Systems

Nova Southeastern
Ft Lauderdale, FL

Bachelor of Science - Information Technology Project Management

University of Phoenix
Tempe, AZ

Associate of Science - Computer Science

Florida Atlantic University
Boca Raton, FL

Overview

34
34
years of professional experience

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Richard Pope