Richard Portal
Hamilton,VA
Summary
Upbeat, customer-focused Sales Associate with years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
8
8
years of professional experience
Work History
Sales Associate
Koons Mazda Of Silver Spring
Silver Spring, MD
01.2024 - Current
- Provided accurate information about products, prices and services.
- Developed relationships with potential buyers through phone calls and emails.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Car Salesman
Pohanka Honda
Chantilly, VA
05.2023 - 12.2023
- Negotiated prices and set up contracts to finalize sales agreements.
- Generated more than 20 leads per week and pursued appointment opportunities to convert prospects into new customers.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Car Salesman
Priority Nissan Tysons
Tysons Corner, VA
11.2022 - 04.2023
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Showcased vehicle features and took customers on test drives in local area.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Followed up with customers to build long-term relationships and successful referrals.
Team Lead
Lowes Home Improvment
Leesburg, VA
09.2020 - 10.2022
- Supervising a team of 10 to pull online orders in a timely manner
- Dealing with customer issues and or delivery issues
- Assisting customers on what products best suit their needs
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
Kennel Staff Assistant
Loudoun Veterinary Services
Purcellville, VA
10.2019 - 08.2020
- Follow consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors
- Restock animal care supplies such as cotton swabs, food and medical supplies
- Assist grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays
- Pitch in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow
- Performed opening and closing duties, including detailed floor cleaning, restocking of products, cleaning cages, and laundry
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfect
Sales Associate
Northern Virginia Party rentals
Hamilton, VA
08.2016 - 11.2018
- Retain product, service and company policy knowledge to serve as a resource for both coworkers and customers
- Assist customers by checking availability of items
- Build and maintain effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Sold various products by explaining unique features and educating customers on proper application.
Education
AA -
Northern Virginia Community College
01.2023
Loudoun Valley High School
Skills
- Issue resolution
- Experience in leadership
- Product Recommendations
- Relationship Selling
Languages
- English, Basic knowledge of American Sign Language
Timeline
Sales Associate
Koons Mazda Of Silver Spring
01.2024 - Current
Car Salesman
Pohanka Honda
05.2023 - 12.2023
Car Salesman
Priority Nissan Tysons
11.2022 - 04.2023
Team Lead
Lowes Home Improvment
09.2020 - 10.2022
Kennel Staff Assistant
Loudoun Veterinary Services
10.2019 - 08.2020
Sales Associate
Northern Virginia Party rentals
08.2016 - 11.2018
AA -
Northern Virginia Community College
Loudoun Valley High School
Similar Profiles
Elleni SeyoumElleni Seyoum
Customer Service Representative at Silver Spring Beauty SupplyCustomer Service Representative at Silver Spring Beauty Supply
Julia WooleyJulia Wooley
Hospice Marketer at Silver Spring HealthcareHospice Marketer at Silver Spring Healthcare
Ryan SweeneyRyan Sweeney
Customer Service Associate at Silver Spring, Barclay ConstructionCustomer Service Associate at Silver Spring, Barclay Construction