Richard Poston
Summary
I'm a highly motivated and diligent worker. I have extensive customer service and communication experience, always providing an enjoyable environment for customers.
Overview
5
5
years of professional experience
Work History
Dual Rate Supervisor
Golden Nugget Hotel & Casino
03.2025 - 09.2025
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Resolved minor technical problems with gaming machines.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
Crew Member
McDonald's
03.2024 - 02.2025
- Collaborated with team to ensure high-quality customer service and satisfaction.
- Operated point-of-sale systems efficiently to manage transactions and cash handling.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Grill Operator
Waffle House
03.2022 - 01.2023
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Provided support to crew members through all facets of food preparation and delivery.
Crew member
Raising Canes
07.2021 - 01.2022
- A Crewmember has the primary responsibility of providing a positive Customer experience, including ensuring all food orders are prepared to Raising Cane's standards and working in various areas of the restaurant like the register, window, and kitchen.
Busser/Dishwasher
Novrosky's
10.2020 - 05.2021
- A Busser is responsible for making sure that tables are set and glasses stay full. They support the waiter staff to ensure all tables are set and cleared in a timely manner.
- A Dishwasher washes all wares including pots, plans, flatware, and glasses, by hand or using dishwashers. Correctly places and stores clean equipment, dishes, and utensils in assigned storage areas. Stocks serving stations, cupboards, refrigerators, and other assigned areas with necessary dishes and utensils.
Education
Highschool Diploma -
Sulphur Highschool
Sulphur, LA01.2022
Skills
- Workplace safety
- Team motivation
- Operational efficiency
- Scheduling coordination
- Industry expertise
- Greeting guests
- Training employees
- Guest relations
- Policy enforcement
- Compliance monitoring
- Security management
Timeline
Dual Rate Supervisor
Golden Nugget Hotel & Casino
03.2025 - 09.2025
Crew Member
McDonald's
03.2024 - 02.2025
Grill Operator
Waffle House
03.2022 - 01.2023
Crew member
Raising Canes
07.2021 - 01.2022
Busser/Dishwasher
Novrosky's
10.2020 - 05.2021
Highschool Diploma -
Sulphur Highschool
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