Richard Ramos
Orlando,FL
Summary
Seasoned Sales Representative with exceptional success in business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, and growing business. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
Work History
Market Sales Manager
Premium Retail Services Inc
08.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed store goals.
- Engaged in product training, demonstrations, consumer awareness, and sales initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork with in store staff and focus on customers.
Sales Advisor
Best Buy, Samsung VPL
05.2019 - 08.2022
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Verified and Adjusted Inventory Figures
- Conducted Training Sessions for New Hires
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Sales Associate/Cashier
Michael Kors
01.2018 - 04.2019
- Translated for International Customers
- Assisted in Replenishing Sales Floor
- Completed Transactions using POS System
- Supervised team of 12 Sales associates and Cashiers to promote brand, as well as products
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Answer Center Clerk
Valencia College
01.2017 - 01.2018
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
B.A - Integrated Business
University of Central Florida
Orlando, FL08.2021
Associate’s Degree -
Valencia College
Orlando, FL04.2018
Hospitality Management - Resort Business Management
Orange Technical College
Orlando, FL08.2016
Skills
- Microsoft Office
- Excellent Guest Service
- Inside and Outside Sales
- Visual Displays
- Client Correspondence
- Product and Service Knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Market Sales Manager
Premium Retail Services Inc
08.2022 - Current
Sales Advisor
Best Buy, Samsung VPL
05.2019 - 08.2022
Sales Associate/Cashier
Michael Kors
01.2018 - 04.2019
Answer Center Clerk
Valencia College
01.2017 - 01.2018
B.A - Integrated Business
University of Central Florida
Associate’s Degree -
Valencia College
Hospitality Management - Resort Business Management
Orange Technical College
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