Richard Ramsammy
Jacksonville,FL
Summary
Dynamic Operations Manager with a proven track record at Coke Florida, excelling in team leadership and operational efficiency. Spearheaded quality assurance initiatives, enhancing product standards and fostering cross-functional collaboration. Skilled in performance management and process improvements, driving accountability and achieving significant operational enhancements.
Overview
13
13
years of professional experience
Work History
Operations Manager
Coke Florida
Jacksonville Fl
09.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Quality Assurance Manager
Coke Florida
Jacksonville FL
06.2019 - 09.2022
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
Quality Assurance Supervisor
Coke Florida
Orlando
07.2016 - 06.2019
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
Quality Assurance Laboratory Technician
CCR
Orlando
10.2012 - 07.2016
- Streamlined data reporting processes through the use of advanced software tools, enhancing information accessibility across departments.
- Maintained accurate records of test results, observations, and findings for easy retrieval and analysis.
- Increased efficiency in sample processing through the development and execution of effective time management strategies.
- Improved interdepartmental communication by providing clear status updates on ongoing projects and test results as needed.
Education
Olympia High School
Orlando Associate of Science -
Valencia College
Orlando, FLUCF
Orlando Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- MS office
- Process improvements
- Operational efficiency
- Employee relations and conflict resolution
- Inventory management
- Project management
- Performance management
- Continuous improvements
- Quality assurance controls
- KPI tracking
- Cross-functional collaboration
- Document control
- Cost control
- Maintenance planning
- P&L management
- Change management
- Project leadership
Lead Inovation projects for jax
Implementing new flavors and package
Timeline
Operations Manager
Coke Florida
09.2022 - Current
Quality Assurance Manager
Coke Florida
06.2019 - 09.2022
Quality Assurance Supervisor
Coke Florida
07.2016 - 06.2019
Quality Assurance Laboratory Technician
CCR
10.2012 - 07.2016
Olympia High School
Associate of Science -
Valencia College
UCF