Richard Ramsammy
Jacksonville,FL
Summary
Dynamic Operations Manager with a proven track record at Coke Florida, excelling in team leadership and operational efficiency. Spearheaded quality assurance initiatives, enhancing product standards and fostering cross-functional collaboration. Skilled in performance management and process improvements, driving accountability and achieving significant operational enhancements.
Overview
13
13
years of professional experience
Work History
Operations Manager
Coke Florida
09.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Quality Assurance Manager
Coke Florida
06.2019 - 09.2022
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
Quality Assurance Supervisor
Coke Florida
07.2016 - 06.2019
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
Quality Assurance Laboratory Technician
CCR
10.2012 - 07.2016
- Streamlined data reporting processes through the use of advanced software tools, enhancing information accessibility across departments.
- Maintained accurate records of test results, observations, and findings for easy retrieval and analysis.
- Increased efficiency in sample processing through the development and execution of effective time management strategies.
- Improved interdepartmental communication by providing clear status updates on ongoing projects and test results as needed.
Education
Olympia High School
Orlando Associate of Science -
Valencia College
Orlando, FLUCF
Orlando Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- MS office
- Process improvements
- Operational efficiency
- Employee relations and conflict resolution
- Inventory management
- Project management
- Performance management
- Continuous improvements
- Quality assurance controls
- KPI tracking
- Cross-functional collaboration
- Document control
- Cost control
- Maintenance planning
- P&L management
- Change management
- Project leadership
Lead Inovation projects for jax
Implementing new flavors and package
Timeline
Operations Manager
Coke Florida
09.2022 - Current
Quality Assurance Manager
Coke Florida
06.2019 - 09.2022
Quality Assurance Supervisor
Coke Florida
07.2016 - 06.2019
Quality Assurance Laboratory Technician
CCR
10.2012 - 07.2016
Olympia High School
Associate of Science -
Valencia College
UCF
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