Richard Riley
Middletown
Summary
Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Monroe
10.2023 - Current
- Loaded and unloaded trucks using hand-trucks, pallet jacks, and forklifts to maintain workflow.
- Operated PIT to efficiently transport goods between warehouse locations.
- Used pallet jacks to move items to and from warehouse locations.
- Utilized warehouse management systems to track inventory movement.
- Trained new employees on operational procedures to ensure smooth onboarding.
Order Picker
Amazon Warehouse
Middletown
08.2022 - 01.2023
- Operated order picker to retrieve items from designated locations, ensuring accurate order fulfillment
- Operated handheld scanners to locate and retrieve items efficiently.
- Collaborated with team members to maintain optimal workflow standards.
Sales Representative
Renewal by Andersen
Middletown
12.2020 - 04.2021
- Engaged customers to assess needs and recommend suitable window solutions.
- Conducted product demonstrations to showcase features and benefits effectively.
- Highlighted service benefits, improving customer satisfaction.
- Collaborated with installation teams to ensure customer satisfaction post-sale.
Order Picker
Amazon Warehouse
Middletown
09.2019 - 02.2020
- Utilized order picker to accurately retrieve items from designated locations, ensuring timely fulfillment of customer orders
- Operated hand-held scanners to locate and pick items accurately.
- Collaborated with team members to enhance workflow efficiency.
Security Officer
Signal 88 Security
Middletown
03.2019 - 09.2019
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Coordinated with local authorities during emergency responses.
- Verified receipts and bags to ensure accuracy of customer purchases.
Picker
Kohl's
Middletown
09.2018 - 12.2018
- Operated handheld scanners to locate and pick items efficiently.
- Coordinated tote transportation to maintain workflow efficiency.
- Maintained an organized inventory area for easy access to products.
- Collaborated with team members to ensure timely order fulfillment.
Cook/Prep
Dewey's Pizza
Township of Liberty
04.2018 - 07.2018
Crew Member
Auntie Anne's
01.2015 - 07.2015
Education
Certificate of Completion - Culinary Arts
Butler Tech
Fairfield, OH05-2017
High school -
Middletown High School
Middletown, OHSkills
- Inventory management
- Inventory management
- Logistics coordination
- RF scanner proficiency
- Stand-up forklift operation
- Reach truck handling
- Order picking skills
- Yard management
- Dock management
- Team collaboration
- Inventory management
Certification
- ServSafe, 10/16, 10/19
- Forklift Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Attention to Detail, Highly Proficient, 04/20, Identifying differences in materials, following instructions, and detecting details among distracting information.
- Food Service: Customer Situations, Highly Proficient, 12/20, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.
- Customer Service, Proficient, 11/20, Identifying and resolving common customer issues.
Timeline
Warehouse Worker
Amazon
10.2023 - Current
Order Picker
Amazon Warehouse
08.2022 - 01.2023
Sales Representative
Renewal by Andersen
12.2020 - 04.2021
Order Picker
Amazon Warehouse
09.2019 - 02.2020
Security Officer
Signal 88 Security
03.2019 - 09.2019
Picker
Kohl's
09.2018 - 12.2018
Cook/Prep
Dewey's Pizza
04.2018 - 07.2018
Crew Member
Auntie Anne's
01.2015 - 07.2015
Certificate of Completion - Culinary Arts
Butler Tech
High school -
Middletown High School