Experienced Store Manager with a strong background in team leadership, customer service, inventory control, and accurate cash handling. Skilled in shift scheduling, training, and daily operations.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Store Manager
Little Caesars Pizza
06.2017 - Current
Directed daily store operations to maintain consistent service, quality, and team accountability.
Managed crew scheduling, staffing coverage, and shift execution to support peak-hour performance.
Trained and coached team members on product standards, customer service, and food safety procedures.
Monitored inventory levels and ordering processes to prevent shortages and control waste.
Reconciled cash handling, register activity, and end-of-day paperwork for accurate reporting.
Resolved customer concerns promptly to protect satisfaction and repeat business.
Enforced sanitation, safety, and operational standards to maintain compliance and readiness.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Shift Leader
Little Caesars Pizza
07.2010 - 06.2017
Supervised crew members during shifts to maintain service speed and food quality standards
Coordinated food prep, oven rotation, and order flow to reduce delays during rush periods
Trained new team members on pizza preparation, order accuracy, and store procedures
Monitored cash handling, register operations, and drawer reconciliation for accuracy