Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Sanchez

Highland Park,Illinois

Summary

Detail-oriented and results-driven HR professional with a strong foundation in compliance, data analysis, and cross-functional collaboration. Proven success in streamlining HR processes, mentoring team members, and driving operational improvements. Experienced in managing sensitive employee data, resolving complex issues, and supporting enterprise-level HR systems. Adept at navigating regulatory requirements and contributing to strategic initiatives within global HR environments.

Overview

8
8
years of professional experience

Work History

Senior Associate, HR Service Center

Abbott Laboratories
Lake Bluff, Illinois
01.2022 - Current
  • Collaborate with cross-functional teams to streamline HR operational processes, and ensure compliance with internal policies.
  • Developed and implemented strategic plans to improve client engagement initiatives.
  • Mentor new hires on HR systems, privacy protocols and service delivery standards.
  • Resolve employee inquiries related to HR systems, payroll, and benefits, ensuring adherence to service level agreements, and data protection standards.
  • Participate in project planning and execution, contributing to continuous improvement initiatives across HR services.
  • Maintain strong relationships with internal stakeholders, and provide guidance on HR policies and procedures.
  • Manage stakeholder relationships, facilitating clear communication across departments.

Patient Care Coordinator

AbbVie
North Chicago, Illinois
03.2020 - 10.2020
  • Coordinated between pharmacy care teams and patients to ensure continuity and compliance in care delivery.
  • Managed sensitive patient data, and ensured secure handling in accordance with HIPAA guidelines.
  • Scheduled and tracked medication deliveries, ensuring timely and accurate service.

Referral Specialist

AIM Specialty Health
Deerfield, Illinois
08.2019 - 12.2019
  • Verified patient PHI, and initiated prior authorizations for clinical review.
  • Ensured compliance with medical necessity criteria and regulatory standards.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Customer Service Representative

Enova International
Gurnee, Illinois
02.2018 - 08.2019
  • Managed customer accounts and processed sensitive financial transactions.
  • Documented customer interactions accurately for future reference and analysis.
  • Promoted high customer satisfaction through conflict resolution and professional communication.

Education

High School Diploma -

Carmel Catholic High School
Mundelein, IL
06-2008

Skills

  • HR Data Privacy & Compliance
  • Data Analysis & Reporting
  • Project Management & Data Protection
  • Customer Relationship Management
  • Effective Communication & Training Delivery
  • Conflict Resolution & Customer Service
  • Time Management & Mentoring
  • HR Systems & Process Optimization

Timeline

Senior Associate, HR Service Center

Abbott Laboratories
01.2022 - Current

Patient Care Coordinator

AbbVie
03.2020 - 10.2020

Referral Specialist

AIM Specialty Health
08.2019 - 12.2019

Customer Service Representative

Enova International
02.2018 - 08.2019

High School Diploma -

Carmel Catholic High School

Similar Profiles

CREATE PROFILE