Summary

Overview

Work History

Education

Skills

References

Timeline

Richard Sanford

Garden City

Summary

Results-oriented professional in sales operations and team management, skilled in performance monitoring, employee training, and customer communication. Developed strategies that enhance profitability and customer satisfaction. Seeking to leverage expertise as a Sales Manager or Finance Manager in an organization focused on growth.

Overview

years of professional experience

Work History

Sales Associate / Back up Finance Nanager

Camping World RV Sales

Belleville

01.2026 - Current

Educated customers on product choices and RV features, improving informed decision-making.
Trained new sales associates on customer service techniques and product knowledge to enhance team effectiveness.
Built strong relationships with peers and upper management to enhance collaboration and support team objectives.
Suggested additional products tailored to customer preferences to increase sales opportunities.
Conducted variance analysis of financial results versus budget for functional reporting.

General Sales Manager

River Raisin Powersports

Monroe

05.2025 - 01.2026

Managed the daily operations of the sales department, including budgeting, scheduling, staffing, and performance reviews.
Provided training and guidance to new staff members on sales techniques and customer service standards.
Developed and implemented effective sales strategies to increase overall profitability.
Established measurable goals for each member of the sales team based on individual objectives and performance metrics.
Created and maintained relationships with clients, vendors, and distributors to ensure customer satisfaction.
Developed action plans for improving customer service practices across the organization.
Implemented customer loyalty programs to increase customer retention.
Monitored costs, competition and supply and demand to establish and adjust selling prices.

Floor Manager

Snethkamp Jeep

Redford

05.2024 - 05.2025

Managed daily operations of the floor, including scheduling, customer service and staff training.
Organized and distributed tasks and positions across team to implement, achieve, and exceed sales targets.
Supported growth and development of staff by training and leading by example.

EIQ Inspector /Mobile Repair Technician

Ford Motor Corp

Wayne

03.2023 - 05.2024

Captured inspection results in a customized data collection software program with a handheld device or laptop computer.
Wrote and issued inspection reports documenting compliance or noncompliance and remedial actions required.
Read and interpreted project plans and specifications, monitored in-progress work and intervened to request corrections.
Checked and evaluated incoming or manufactured components for defects and addressed non-compliances.

Dealer Support Representative

Credit Guardian

Ontario

03.2017 - 02.2021

Streamlined menu selling processes, supporting significant increases in productivity levels.
Carefully reviewed account and credit records to determine risk level associated with each applicant.
Worked within approval limits to move loans forward and conferred with managers to handle larger and more complex credit issues.
Evaluated financial status, creditworthiness, and collateral of applicants to assess risk level for loan approval.
Compiled credit and financial statements and credit history to begin application process.
Built strong relationships with clients, fostering loyalty and trust throughout loan process.
Spearheaded cost-saving initiatives to reduce departmental expenses, increase overall profitability.