Summary
Overview
Work History
Education
Skills
Leadership Experience
Languages
Timeline
Generic

Richard Sarmiento

Minneapolis,MN

Summary

Bilingual customer service professional with over 3 years of experience in high-pressure environments. Proficient in transaction handling, client assistance, and record maintenance. Recognized for reliability and attention to detail, delivering exceptional service consistently. Committed to leveraging strong communication skills while pursuing growth in business and finance.

Overview

5
5
years of professional experience

Work History

Customer Service

Sabor Latino
Minneapolis, MN
08.2021 - Current
  • Provided exceptional customer service, answering inquiries and resolving issues.
  • Managed front desk operations including scheduling and maintaining records.
  • Processed daily transactions and prepared end-of-day sales reports.

Seasonal Client Support Representative

H&R Block
Minneapolis, MN
01.2024 - 04.2024
  • Scheduled appointments, greeted clients, and managed front desk duties during tax season.
  • Handled transactions and maintained client confidentiality.
  • Followed up with clients to ensure satisfaction and resolve concerns.

Cashier / Customer Service

Holy Land
Minneapolis, MN
08.2020 - 07.2021
  • Handled cash and credit transactions accurately in a busy food retail environment.
  • Delivered friendly and efficient customer service.
  • Maintained cleanliness and followed sanitation procedures.

Education

Some College (No Degree) - Accounting

Hamline University
true
05-2027

High School Diploma -

DeLaSalle High School
Minneapolis, MN
05-2017

Some College (No Degree) -

Minneapolis Community And Technical College (MCTC)
Minneapolis, MN

Skills

  • Cash Handling & Transaction Accuracy
  • Reception & Front Desk Support
  • Customer service
  • Time management
  • Attention to Detail
  • Microsoft Excel

Leadership Experience

Soccer Coach, Immaculate Conception School, Minneapolis, MN, 01/01/23, 12/31/23, Coached 5th and 6th-grade students with a focus on teamwork, discipline, and skill development., Created personalized training plans that boosted both team and individual performance.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Seasonal Client Support Representative

H&R Block
01.2024 - 04.2024

Customer Service

Sabor Latino
08.2021 - Current

Cashier / Customer Service

Holy Land
08.2020 - 07.2021

Some College (No Degree) - Accounting

Hamline University

High School Diploma -

DeLaSalle High School

Some College (No Degree) -

Minneapolis Community And Technical College (MCTC)

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