Richard Smith
New Castle,Delaware
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests. Coordinated Security Supervisor with 8 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Overview
37
37
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
09.2012 - 06.2023
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Supervised team of 8 security personnel during shift.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
Security Officer
ISS Security
07.2008 - 09.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Parts Counter Person
Concodville Nissan/suburu
08.1986 - 08.2008
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and service department for use in car and truck equipment.
- Processed and reshelved return orders, checking for discrepancies, potential usage and damage issue.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
- Maintained clean and neat parts counter and sales floor.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Education
High School Diploma -
Mt. Pleasant High School
San Jose, CA06.1984
Skills
- Surveillance
- Loss Prevention Expertise
- AED Certified
- Safety and Security Regulations
- Closed Circuit TV Systems
- Fire Control
- Safety and Security
- Emergency Response
- CPR Training
- Facility Patrols
- Certified Security Supervisor
- CCTV Monitoring
Timeline
Security Supervisor
Allied Universal Security Services
09.2012 - 06.2023
Security Officer
ISS Security
07.2008 - 09.2012
Parts Counter Person
Concodville Nissan/suburu
08.1986 - 08.2008
High School Diploma -
Mt. Pleasant High School
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