Richard Smith
Customer Service & Sales Expert
Palm Coast,Fl
Summary
An individual well-known for creating a positive workplace culture and high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Quik Trip
9 2006 - 9 2017
- Managed a team of 8 employees per shift while processing between 1,000- 1,700 transactions.
- Maintain inventory levels for the entire store with proper order writing and tracking sales on all merchandise.
- Met daily company goals as far as customer service, responsible retailing, and completion of daily assigned tasks.
- Maintained high standards of excellence on a continued basis.
Shipping Supply Specialist
Uline
09.2017 - 08.2020
- Achieved Top Dog Award for overall production and accuracy.
- Compassionately assisted and educated 100 + customers on a daily basis about Uline products and services.
- Developed and maintained comprehensive understanding of products, services and competitors to increase sales.
Private Contractor
PJM Transports
01.2022 - Current
- Generated $5,000 in revenue on a weekly basis.
- Search and book appropriate loads to maximize efficiency and revenue.
- Adhered to strict timelines to guarantee products are delivered on time.
- Operated tractor-trailer grossing over 75,000 lbs in a safe manner.
Life Insurance Agent
Lincoln Heritage
05.2023 - Current
- Boosted policy sales through proactive client outreach.
- Identify areas for improvement and enhance customer experiences.
- Cultivated customer relationships to provide customized life insurance solutions tailored to each individuals needs.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Aquired industry knowledge for accurate, well-informed customer interactions.
- Created customer databases to track and manage interactions and sales.
- Expanded referral network with clients which leads to increased business opportunities.
Education
High School Diploma -
Effingham County High School
Springfield, GaSkills
Product and Service Sales
Prospecting clients
Problem Solver
Time Management
Effective Communication
Client Relations
Insurance product expertise
Self Motivated
Team Player
Life Insurance Sales
Critical Thinker
Timeline
Life Insurance Agent
Lincoln Heritage
05.2023 - Current
Private Contractor
PJM Transports
01.2022 - Current
Shipping Supply Specialist
Uline
09.2017 - 08.2020
Assistant Manager
Quik Trip
9 2006 - 9 2017
High School Diploma -
Effingham County High School