Richard Smith
Customer Service & Sales Expert
Palm Coast,Fl
Summary
An individual well-known for creating a positive workplace culture and high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Quik Trip
9 2006 - 9 2017
- Managed a team of 8 employees per shift while processing between 1,000- 1,700 transactions.
- Maintain inventory levels for the entire store with proper order writing and tracking sales on all merchandise.
- Met daily company goals as far as customer service, responsible retailing, and completion of daily assigned tasks.
- Maintained high standards of excellence on a continued basis.
Shipping Supply Specialist
Uline
09.2017 - 08.2020
- Achieved Top Dog Award for overall production and accuracy.
- Compassionately assisted and educated 100 + customers on a daily basis about Uline products and services.
- Developed and maintained comprehensive understanding of products, services and competitors to increase sales.
Private Contractor
PJM Transports
01.2022 - Current
- Generated $5,000 in revenue on a weekly basis.
- Search and book appropriate loads to maximize efficiency and revenue.
- Adhered to strict timelines to guarantee products are delivered on time.
- Operated tractor-trailer grossing over 75,000 lbs in a safe manner.
Life Insurance Agent
Lincoln Heritage
05.2023 - Current
- Boosted policy sales through proactive client outreach.
- Identify areas for improvement and enhance customer experiences.
- Cultivated customer relationships to provide customized life insurance solutions tailored to each individuals needs.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Aquired industry knowledge for accurate, well-informed customer interactions.
- Created customer databases to track and manage interactions and sales.
- Expanded referral network with clients which leads to increased business opportunities.
Education
High School Diploma -
Effingham County High School
Springfield, GaSkills
Product and Service Sales
undefinedTimeline
Life Insurance Agent
Lincoln Heritage
05.2023 - Current
Private Contractor
PJM Transports
01.2022 - Current
Shipping Supply Specialist
Uline
09.2017 - 08.2020
Assistant Manager
Quik Trip
9 2006 - 9 2017
High School Diploma -
Effingham County High School
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