Richard Somsak
Parma,OH
Summary
Operations professional with strong background in financial management and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Courtyard by Marriott Independence/Willoughby OH
05.2022 - Current
- Exceeded all budgeted revenue and profitability goals in 2023.
- Used Director Of Sales experience to achieve #2 STR ranking in the market.
- Achieved high employee satisfaction scores (#4 out of 16 hotels) in the category of GM leadership.
General Manager
Homewood Suites by Hilton Cleveland-Solon
01.2018 - 05.2022
- Ranked #1 in Rev Par, Occupancy, and Rate in a very competitive Beachwood/Solon Market.
- Achieved 84% of our guests ranking the hotel 9 or 10 in “guest welcoming atmosphere”.
- Exceeded our budgeted revenue and profitability goals in 2021 while passing all Hilton inspections.
General Manager
Doubletree by Hilton – Westlake
04.2017 - 01.2018
- Responsible for leading operations for a full - service, 267-room property with 15K sq. feet of event space.
- Developed DBR meetings, led weekly revenue management strategy meetings, and mentored new management.
- Increased monthly average guest satisfaction scores from red zone status to 5 points over brand average in 6 months.
General Manager
Aimbridge Hospitality - Embassy Suites Cleveland Independence
12.2015 - 04.2017
- Responsible for overall operations of a 271 all-suite hotel with 19K sq. ft. of banquet space.
- Developed the staff to raise overall service scores by 18% in 2016.
- Improved Trip Advisor guest satisfaction ranking from #7 to #2 out of 14 hotels.
Director of Operations
Aimbridge Hospitality - Renaissance Cleveland Hotel
12.2014 - 12.2015
- Responsible for overseeing 5 departments of a 491- room hotel with 60,000 sq feet of meeting space.
- Achieved 113% of GOP goal for the first quarter of 2015 by closely monitoring labor and expenses.
- Led the staff as member of the executive committee while coordinating hiring, leading staff meetings, initiating corporate directives, revenue management, and seasonal restaurant menu changes.
Opening General Manager
Hilton Garden Inn Akron OH
07.2014 - 11.2014
- Responsible for hiring, training, and overseeing project management for a new Hilton Garden Inn property in Akron OH.
- Established key relationships with vendors and clients to develop the hotel while partnering with local universities to hire quality front desk and kitchen candidates.
- Led the opening job fair on-boarding 5 new managers and 36 employees.
General Manager
Courtyard by Marriott Beachwood OH
09.2008 - 06.2014
- Responsible for overseeing successful Bistro concept and rooms renovation of the property in 2013 leading to a nomination for Courtyard Refreshing Business New Opening Property of the Year.
- Exceeded budget GOP goals in 2011, 2012, and 2013 while developing a strong service-minded hotel culture.
- Ranked top 20% of Courtyard hotels in guest satisfaction by using effective hiring techniques and establishing strong leadership direction in the hotel.
Education
Bachelor of Arts - Business and Organizational Communication
University of Akron
Akron, OH01.1991
Skills
- Cash flow analysis and management
- Skilled in data-driven decision making
- Sales revenue enhancement
- Audit process management
- Assessment of internal control systems
Certification
- Certified GM for Select Service and Full Service hotels with Marriott and Hilton.
Timeline
General Manager
Courtyard by Marriott Independence/Willoughby OH
05.2022 - Current
General Manager
Homewood Suites by Hilton Cleveland-Solon
01.2018 - 05.2022
General Manager
Doubletree by Hilton – Westlake
04.2017 - 01.2018
General Manager
Aimbridge Hospitality - Embassy Suites Cleveland Independence
12.2015 - 04.2017
Director of Operations
Aimbridge Hospitality - Renaissance Cleveland Hotel
12.2014 - 12.2015
Opening General Manager
Hilton Garden Inn Akron OH
07.2014 - 11.2014
General Manager
Courtyard by Marriott Beachwood OH
09.2008 - 06.2014
Bachelor of Arts - Business and Organizational Communication
University of Akron
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