Richard Swan
Klamath Falls,OR
Summary
Proactive and meticulous Assistant Manager with over 33 years of experience in the electrical contracting industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
36
36
years of professional experience
Work History
Assistant Manager
Platt Electric
12.2009 - 03.2024
- Completed regular inventory counts twice annually to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed inventory levels at 94% to minimize stockouts while reducing overhead costs.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within store.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Supply Manager
Winema Electric
05.1988 - 10.2007
- Directly managed 2-3 employees and oversaw material and tool requirements for 12-18 service electricians and 10-35 crew electricians.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Tracked inventory shipments
- Communicated frequently with vendors to manage orders and verify revisions on purchase orders.
- Maintained compliance with industry regulations and company policies throughout procurement activities.
Education
General Studies
University of Oregon
Eugene, OROregon Institute of Technology
Klamath Falls, ORSkills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Task Delegation
- Workload Management
- Operations Management
- Decision-Making
- Work Planning and Prioritization
Timeline
Assistant Manager
Platt Electric
12.2009 - 03.2024
Supply Manager
Winema Electric
05.1988 - 10.2007
General Studies
University of Oregon
Oregon Institute of Technology
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