Richard Tamez
New Braunfels
Summary
Results-driven sales professional with proven track record in driving revenue growth and building lasting client relationships. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.
Overview
16
16
years of professional experience
Work History
General Manager
DriveTime Car Sales Company, LLC
San Antonio, TX
10.2012 - Current
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed monthly and quarterly store expenses.
- Actively contributed to company growth by leveraging insights from customer data within the CRM system for strategic decisionmaking.
- Oversaw all underwriting guidelines.
- Conducted regular performance reviews, providing constructive feedback for employee development.
- LEAD program mentor for newly promoted General Managers
- Facilitated weekly General Manager meetings to share best practices to optimize productivity within the region.
- Oversaw corporate communications to streamline data and information sharing initiatives.
- Managed vendor relationships
- Coordinate annual community charity events.
Personal Banker
IBC Bank
San Antonio, TX
05.2011 - 01.2012
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Expanded client base through consistent product promotion and sales strategy.
Sales Associate
Pocket Communications
McAllen, TX
08.2008 - 04.2010
- Consistently met monthly sales quotas.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built trusting relationships with customers by making personal connections.
Education
BBA - International Business
The University of Texas At San Antonio
San Antonio, TX05.2012
Skills
- Sales planning and implementation
- Calm under pressure
- Leadership and team building
- Top talent recruiting, hiring and retention
- Skilled negotiator
- Vendor relationships
- Time management
- Customer Service-oriented
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Supervised team of 8 staff members.
- Ranked #4 in the Central Conference for 2023.
- Top 10 in company for budget to variance in 2017, 2019, and 2024.
Languages
Spanish
Native or Bilingual
Interests
Competitive League Bowler, Kayak Fishing, and coaching my kids flag football team
References
References
Available upon request
Timeline
General Manager
DriveTime Car Sales Company, LLC
10.2012 - Current
Personal Banker
IBC Bank
05.2011 - 01.2012
Sales Associate
Pocket Communications
08.2008 - 04.2010
BBA - International Business
The University of Texas At San Antonio
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