Richard Terborg
Pompano Beach,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Specialist
LTB Express LC
Atlanta, Georgia
02.2021 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Bachelor of Science - Computer Engineering
University of Central Florida
Orlando, FL05.2024
High School Diploma -
Somerset Accademy
Pembroke Pines, FL06.2021
Skills
- Courteous with Strong Service Mindset
- Data Entry and Maintenance
- Upselling Products and Services
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Calm and Professional Under Pressure
Timeline
Customer Service Specialist
LTB Express LC
02.2021 - Current
Bachelor of Science - Computer Engineering
University of Central Florida
High School Diploma -
Somerset Accademy
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