Richard Thieverge
Lees Summit,MO
Summary
Proven track record in delivering high customer satisfaction, evidenced by strong performance ratings at Performance Food Group, PFG. Excelled in route planning and problem-solving to ensure timely deliveries, demonstrating hardworking, responsible behavior, and exceptional customer communication. Achieved remarkable efficiency by leveraging safety awareness and decision-making skills.
Overview
18
18
years of professional experience
Work History
Food Delivery Driver
Performance Food Group, PFG
10.2017 - Current
- Developed and maintained professional relations between customer, store personnel, and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Food Delivery Driver
US Foodservice
10.2015 - 09.2017
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Beverage Delivery Driver
County Beverage
01.2007 - 02.2015
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
Harrisonville High School
Harrisonville, MO05-1997
Skills
- Customer Communication
- Hardworking and Responsible
- Safety awareness
- Problem-Solving
- Decision-Making
Timeline
Food Delivery Driver
Performance Food Group, PFG
10.2017 - Current
Food Delivery Driver
US Foodservice
10.2015 - 09.2017
Beverage Delivery Driver
County Beverage
01.2007 - 02.2015
High School Diploma -
Harrisonville High School
Similar Profiles
Edwin KibbyEdwin Kibby
Dispatcher at Performance Food Group, PFGDispatcher at Performance Food Group, PFG
Abou GueyeAbou Gueye
Food Service Delivery Driver at Performance Food Group, PFGFood Service Delivery Driver at Performance Food Group, PFG
John R. GriffinJohn R. Griffin
Business Development Manager at Performance Food Group, PFGBusiness Development Manager at Performance Food Group, PFG