Richard Tibayan
Elk Grove,IL
Summary
I've worked since I was 16 in hospital s cafes cooked and delivered foods drove almost anything with wheels or a warehouse.born and raised in Chicago
Overview
24
24
years of professional experience
Work History
Rideshare Driver
Uber Lyft
01.2016 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Cook Shift Leader
Popeyes Chicken
08.2019 - 01.2021
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Driver Counterman
NAPA Auto Parts - Genuine Parts
09.2013 - 12.2019
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers with diagnosing problems for Type equipment and purchasing necessary replacements.
Barista Shift Lead
Beans And Bagels
01.2002 - 07.2011
- Memorized ingredients and recipes for wide variety specialty drinks.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
St Patrick's Highschool
5800 West Belmont 09.1988
Skills
- Equipment Safety Verification
- Customer Relationships
- Efficiency and Time Management
- Special Needs Passengers
Timeline
Cook Shift Leader
Popeyes Chicken
08.2019 - 01.2021
Rideshare Driver
Uber Lyft
01.2016 - Current
Driver Counterman
NAPA Auto Parts - Genuine Parts
09.2013 - 12.2019
Barista Shift Lead
Beans And Bagels
01.2002 - 07.2011
St Patrick's Highschool
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