Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Very quick learning skills.
Overview
26
26
years of professional experience
Work History
Rideshare Driver
Uber
Miami, Florida
01.2017 - Current
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Picked up riders at designated locations and greeted upon vehicle entry.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
4.99 Star Rating
3000 Rides and Deliveries
1000+5 Star Ratings
Bldg Maintenance Mechanic
Publix
Deerfield, Florida
04.2008 - 03.2020
Strong customer service skills....service with compassion and empathy while providing services that benefit company and customer ! Hard work and integrity in everything I do ! Hired because of plumbing background but do much more to include keeping machinery , doors, plumbing , hydraulics , minor electric as part of 4 man late night crew in 1.2 million sq ft facility (240 docks/doors)
Used basic computer skills to maintain and create work orders and parts orders for every job assignment performed by me.
Taught several people how to maintain and create work orders.
Distribution Operator
Publix Deerfield Distribution Center
Deerfield Beach, FL
11.2012 - 07.2013
Collaborated with manufacturing and supply chain management.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Oversaw Warehouse Selector staff assignments and equipment assignment for automated headsets and maintained efficiency in fast-paced environment.
Performed freight processing functions, assisting associates with irregularities in product selection.
Managed task delegation for 100-member warehouse team.
Handled day-to-day shipping and receiving overseeing more than 100,000 packages per day and shipping to 150 stores daily.
Oversaw Forklift Replenishment associates by assigning FIFO product drops to ensure product rotation and to minimize back orders.
Print, separate, send and manage invoices for stores delivered to including special orders from other departments.
Spent approximately 1.5 years in Produce Department.
Service and Sales Plumber
Foremost Plumbing and A/C
Margate, Florida
02.2007 - 03.2008
High End sales and service company ! 100% commission averaged over $1000/wkly in pay ! Mostly residential with a little commercial plumbing ! Also was cross trained to work on residential A/C's
Service Plumber
Pride A/C and Aplliances
, Florida
01.2005 - 02.2007
Primarily contract service plumbing in residential homes !Some sales
Service Plumber
East Coast Mechanical
Boynton Beach, Florida
09.2002 - 01.2005
Primarily service plumbing in residential contracts with some commercial ! Also evaluated potential hires in ride
alongs and did the initial ride along training for new hires ! Some sales
Apprentice Plumber
Mister Plumber
Sunrise, Florida
09.2001 - 09.2002
Went through 1st year apprenticeship school and was working on all aspects of the plumbing trades from new
construction to remodels and commercial to residential ! With in 6 months they had me in my own truck as a service
plumber
Assistant Manager/Service Manager
Tire Kingdom
Pompano Beach, FL
08.1999 - 09.2001
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Met with customers to discuss service needs and develop effective and practical solutions.
Followed up with customers during and after installations to verify satisfaction.
Monitored team performance, adhered to service level agreements and provided detailed job training.
Optimized supply levels to keep stock within ideal parameters for expected needs.
Met with customers to discuss service needs and offer available solutions.
Scheduled crew to maintain around clock coverage for customer service.
Phone sales and service while maintaining high grades on company hired secret phone shoppers.
Used basic computer skills to make and manage sales, inventory and inbound/outbound orders.
Education
High School Diploma -
South Dade Senior High School
Homestead, FL
05.1979
Skills
Valid Driver's License
Safety Equipment Verification
Passenger Reviews or Endorsements
Flexible Days, Hours and Locations
Customer Relationships
Problem Solving
Efficiency and Time Management
Passenger Comfort
Routine Vehicle Maintenance
Dependable and Trustworthy
Schedule Coordination
Time, Mileage and Fuel Tracking
Bass and guitar player
Play bass and guitar with our church's worship team. Love the challenge of learning new songs every week and continuing towards my goal of mastering these instruments.