Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Vaden

Fulton,MI

Summary

Dynamic professional with extensive experience at DENSO Manufacturing Michigan, excelling in team leadership and continuous improvement initiatives. Proven track record in enhancing customer satisfaction and streamlining order fulfillment processes. Skilled in vendor relations and invoice processing, with a strong commitment to quality and effective communication.

Overview

36
36
years of professional experience

Work History

Parts Counter Person

Napa Athens Auto Supply
Athens, MI
03.2023 - Current

Parts look up and orders, placing special orders and following up with orders. Dealing with public as well as suppliers and vendors.

Confirming special orders are invoiced and billed correctly. Corresponding with customers and vendors with email and phone calls. Confirming inventory, documentation and adjustments. Ordering supplies, and daily use of computers.

  • Assisted customers in selecting automotive parts based on specific needs and vehicle specifications. Our specialty is procuring hard to find parts.

Senior Production Supervisor

DENSO Manufacturing Michigan
Battle Creek, MI
08.1989 - 03.2023

Senior team leader

  • Oversaw daily production operations, ensuring adherence to safety and quality standards.
  • Mentored and trained team members on efficient manufacturing processes and best practices.
  • Implemented continuous improvement initiatives, enhancing workflow efficiency and reducing downtime.
  • Coordinated cross-functional teams to resolve production challenges and achieve operational goals. Weekly meetings with tool and die group to improve and maintain finished part quality from dies.
  • Led root cause analysis for production issues, driving corrective actions to prevent recurrence. Quality circle activity, winner several times to represent our company to our suppliers.Honda, Toyota etc…
  • Collaborated with cross-functional teams to identify areas for improvement in product design and manufacturing processes.
  • Contributed significantly to continuous improvement programs by identifying inefficiencies in existing systems and recommending actionable solutions. Quality circle leader.
  • Conducted root cause analyses for any deviations from standard operating procedures, taking corrective action as necessary to prevent future incidents. Follow up with customer claims to prevent recurrence, using quality tools to analyze root cause , putting in place correct controls and countermeasures, updating standardized work procedures, training and teaching associates with updates.
  • Played a crucial role in successful new product launches by coordinating efforts between design engineering teams and manufacturing facilities. Worked with engineering on several new product introductions, machine set ups and confirmation of meeting quality specifications.
  • Reviewed work for quality and compliance with company standards and design specifications. Audit of associate key quality checks. Compliance of TS 16949 and QS 9000 standards.
  • Estimated labor requirements to support anticipated workload. Track production ratios, direct labor index and productivity to confirm efficiency of the process as well as make improvements to the area.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed staff hiring, training and supervision. Interview, hire, training of new associates.Develop key associates for future promotions.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Troubleshot equipment to reduce service calls and downtime.
  • Conducted performance reviews twice a year, offering praise and recommendations for improvement.

Education

High School Diploma -

Athens High School
Athens, MI

Skills

  • Goal setting
  • Invoice processing
  • Vendor relations
  • Improving customer satisfaction
  • Ordering parts
  • Parts identification
  • Stock control
  • Order fulfillment
  • Customer service
  • Verbal and written communication

Timeline

Parts Counter Person

Napa Athens Auto Supply
03.2023 - Current

Senior Production Supervisor

DENSO Manufacturing Michigan
08.1989 - 03.2023

High School Diploma -

Athens High School
Richard Vaden