Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Verrocchi

Pawtucket,RI

Summary

Proven professional with a track record of enhancing customer engagement and maintaining high standards of cleanliness at Delaware North Sportservice. Skilled in food safety and customer service, demonstrating reliability and a teamwork-oriented approach. Excelled in implementing safety protocols and improving workflow, significantly contributing to operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Concessions Worker

Delaware North Sportservice
02.2023 - Current
  • Consistently provided friendly service to promote better customer engagement.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Responded to customer complaints to help resolve issues.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Maintained clean, organized workspace according to operational standards.
  • Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.

Team Leader

Pro Builders
Lakeville, MA
06.2019 - 08.2021
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained strong leadership skills by managing projects from start to finish.

Carpenter

Scirocco&sons Construction
05.2018 - Current
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Developed and implemented new processes and procedures to improve productivity and workflow.
  • Measured, drilled and sawed materials to perform successful home improvements.

Education

G.E.D -

Middleborough High School
Middleborough, MA
02.2005

Skills

  • Customer Service
  • Cleanliness Maintenance
  • Professionalism and Courtesy
  • Teamwork orientation
  • Food safety knowledge
  • Reliability and punctuality

Certification

Servsafe certified-Alchohol compliance

Timeline

Concessions Worker

Delaware North Sportservice
02.2023 - Current

Team Leader

Pro Builders
06.2019 - 08.2021

Carpenter

Scirocco&sons Construction
05.2018 - Current

G.E.D -

Middleborough High School

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Richard Verrocchi