Richard Vitek
Westchester,IL
Overview
24
24
years of professional experience
Work History
General Manager
Dart Warehouse
Naperville, IL
04.2010 - 11.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Trained employees on duties, policies and procedures.
- Implemented successful business strategies to increase revenue and target new markets.
Operations Manager
Dart Warehouse
Naperville, IL
03.2001 - 04.2010
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Created detailed reports on the performance of individual departments within operations.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Education
Political Science
Triton College
River Grove, IL05-1982
Skills
- Advertising and marketing
- Sales
- Branding
- Project scope
- Customer experiences
- Safety protocol
Custom
- Very into sports training for kids and olaying.
Timeline
General Manager
Dart Warehouse
04.2010 - 11.2024
Operations Manager
Dart Warehouse
03.2001 - 04.2010
Political Science
Triton College