Dynamic individual skilled in communication and teamwork, with experience in customer service and marketing. Adept at managing reservations, assisting with inquiries, and supporting collaborative work efforts to drive successful outcomes.
Overview
1
1
year of professional experience
Work History
Host
The Golden Bull
Santa Monica, California
05.2025 - 08.2025
Coordinated reservations and optimized seating arrangement to enhance guest experience.
Provided menus and explained daily specials to patrons.
Addressed customer inquiries and resolved concerns to maintain satisfaction.
Maintained cleanliness and organization of the host stand area.
Collaborated with servers and kitchen staff to streamline service operations.
Greeted guests and gathered information to seat groups or place on waitlist.
Handled a high volume of incoming calls during peak service hours to ensure timely communication.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Took reservations over the phone and in person.
Marketing Intern
Razavi Law Group
Santa Ana, California
06.2024 - 08.2024
Created social media content that enhanced client engagement.
Drafted newsletters and promotional materials for email marketing campaigns, contributing to audience outreach.
Developed content and promotional materials for various campaigns.
Collaborated with team members on branding initiatives and strategies.
Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
Collaborated with designers on creating visuals for campaigns.
Conducted market research to identify potential clients and trends.
Compiled weekly reports detailing progress and insights on marketing initiatives.