Richard Wells

Buncombe

Summary

Seasoned Delivery Manager with a background in streamlining logistics and operations for optimal productivity. Strengths lie in multitasking, prioritizing tasks, and leading teams towards achieving operational goals. Focused on fostering team collaboration and enhancing customer satisfaction through prompt deliveries. Notable impact includes improved delivery times and increased efficiency in previous roles.

Overview

years of professional experience

Work History

Pickup and delivery manager

FedEx

Marion

07.2016 - Current

Serve as a safety champion, supporting all safety-related initiatives.
Hiring, training, coaching, reward, and recognition.
Manage the pickup and delivery operations through the management of staff, and achieve results indirectly through the use of Independent Service Providers.
Ensure completion of the BCSA test, action planning, and appropriate follow-up.
Time management and organizational skills.
2-Time PDM of the Year for Gateway District.
Participate in cross-functional and development teams.

Education

Associate of Science - Chemistry

John A Logan College

Carterville, IL

05-2003

Some College (No Degree) - Business Economics

Southern Illinois University, Carbondale

Carbondale, IL

Skills

Operations oversight
Process improvement
Staff training

Strategic planning
Effective communication
Conflict resolution

Timeline