Summary
Overview
Work History
Education
Skills
Quote
Timeline
OfficeManager

Richard Wilkerson

Area Coach
Kasson,MN

Summary

Inspiring Area Coach bringing extensive experience guiding and mentoring managers, and team members to reach optimum potential. Driven and high-achieving leader with winning-teams throughout entire career. Passionate about mentoring and driving successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Area Coach

SRG
03.2019 - Current
  • Fostered a positive work environment by promoting open communication and team collaboration.
  • Optimized inventory management procedures to minimize food discrepancies while maximizing product availability for customers.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Championed company culture initiatives, fostering inclusive atmosphere where diverse perspectives were valued and encouraged.
  • Continuously monitored market trends adapting strategies accordingly to maintain competitive edge within industry.
  • Implemented innovative marketing initiatives, leading to increased brand recognition and customer engagement.
  • Enhanced team performance by implementing effective coaching strategies and providing ongoing feedback.
  • Collaborated with fellow Area Coaches sharing best practices which contributed to overall success of organization.
  • Provided exceptional leadership during times of change, successfully guiding teams through transitions and restructuring efforts.
  • Champion relationship builder, able to use positive influence at all levels of organization.

Area Coach

Bartlett Management ( KFC)
11.2016 - 02.2019
  • Streamlined operational processes to improve overall efficiency and productivity within assigned area.
  • Provided exceptional leadership during times of change, successfully guiding teams through transitions and restructuring efforts.
  • Established all KFC food safety procedures.
  • Improved all ROCC scores, I had three double reds my first day in the market, and passed all other inspections.
  • Hired and trained four RGM's, as my market had no managers.
  • Analyzed sales data to identify opportunities for improvement, implementing targeted action plans to address areas of concern.

Education

No Degree - Theology

Muskegon Bible Institute
Indianapolis, IN

High School Diploma -

Ben Davis
Indianapolis, IN
01.1987

Skills

  • Staff Training and Development
  • Operations Management
  • Personable and friendly
  • Communication abilities
  • Team motivation
  • Effective Communication
  • Building Relationships
  • Verbal and written communication
  • Motivational leadership style
  • Team Development
  • Interpersonal Relationships
  • Team Bonding

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Area Coach

SRG
03.2019 - Current

Area Coach

Bartlett Management ( KFC)
11.2016 - 02.2019

No Degree - Theology

Muskegon Bible Institute

High School Diploma -

Ben Davis
Richard WilkersonArea Coach