Richard Willis
Richmond,KY
Summary
Skilled Service Technician Talented individual looking for new openings in different fields of work. Ability to learn fast work as a team or on my own and strive to succeed daily.
Overview
21
21
years of professional experience
Work History
Service Technician
Battlefield Tire and Auto Care
01.2022 - Current
- Diagnose vehicles based on customer issues and find any issues with vehicle
- Report to service writer issues and determine if customer wants to fix the problem with vehicle
- Perform alignment adjustments using alignment machine
- Change oil if needed.
Service Technician
Mann Chrysler
Richmond, KY
03.2021 - 01.2022
- Diagnose vehicle(s) based on service ticket and report to service writer for customer approval
- Change oil, lube , and tires as needed based on service ticket in timely manner
- Keep work area clean and free of oils and debris to ensure a safe work zone
- Maintain work tools for daily maintenance.
Maintenance Technician
Kerr Bros Funeral Home
Lexington, KY
10.2020 - 03.2021
- Perform opening of business to include but not limited to unlocking of doors, turning on of lights, taking out trash
- Delivery of flowers and other items to family after funeral service
- Maintenance of all fleet vehicles to include washing , detailing , lining up for service
- Security
- Champions Bar and Grill
- Maintain a safe and secure environment for all patrons and employees by monitoring activity
- Ensure proper identification for entry, adhering to various laws and regulations
- Ensure all patrons are of legal drinking age by performing ID check
- Patrol bar and bowling alley to check for underage drinking and hostel patrons
- Attempt to remove hostel individuals with as little issues as possible.
Parts Professional
Advance Auto Parts
Berea, KY
05.2020 - 12.2020
- Come to You Auto Repair
- Diagnose and repair of vehicles
- Report to customer and come up repair plan that they agree upon
- Traveling to customer to repair vehicle and do service if required
- Maintain work truck for daily operations
- Parts Pro/RPP, Help customers with their automotive issues such picking the correct part that is required for the job they are working on
- Look up parts by vehicle year make and model
- Restock shelves with products when needed
- Answer phones with a positive friendly attitude
- Greet customers as the entered store help find products in store by taking them to the product location
- Conduct cash and/or credit transactions with customers
- Maintain store cleanliness and appearance by front facing products and sweeping and mopping floors removing trash
- Conduct store open and/or closing operations to include safe counting cash drawer counting
- Ensuring deposit is ready to be delivered to bank and is documented properly.
Mobile Service Technician
Come To You Auto Repair
Frankfort, KY
06.2015 - 10.2020
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Armor Crewmen
ESCP-EAP, United States Army, MOS
Fort Bliss, TX
08.2005 - 12.2008
- 19 Kilo (Armor Crewmen)
- Responsibilities - The U.S
- Army M1 Armor Crewman works as part of a team to operate armored equipment and fire weapons to destroy enemy positions
- During combat, their role is to operate tanks and amphibious assault vehicles to engage and destroy the enemy
- Tanks like the M1A2
- Abrams use mobility, firepower and shock effect to close with and extinguish enemy forces
- Training and Qualifications
- Job training for an M1 armor crewman requires 15 weeks of One Station
- Unit Training
- Part of this time is spent in the classroom and in the field under simulated combat
- Some of the skills you’ll learn are:
- Tank operations
- Armor offensive and defensive tactics
- Map reading and scouting techniques
- Field combat strategy
Education
GED -
Madison County Board of Education
Richmond, KY01.2004
Skills
- Hand Tool Knowledge
- Expertise in Installations
- Valid Driver's License
- Attention to Detail
Additional Information
- Awards and Decorations , Army Commendation Medal with oak leaf cluster Combat Action Badge Iraq Campaign Medal with Campaign Star Good Service Ribbon Army Achievement Medal with oak leaf cluster Overseas Service Ribbon National Defense Service Ribbon Global War on Terror Medal Army Service Ribbon Excellence in Armor Presidential Unit Service Badge German Shooting Rope
Timeline
Service Technician
Battlefield Tire and Auto Care
01.2022 - Current
Service Technician
Mann Chrysler
03.2021 - 01.2022
Maintenance Technician
Kerr Bros Funeral Home
10.2020 - 03.2021
Parts Professional
Advance Auto Parts
05.2020 - 12.2020
Mobile Service Technician
Come To You Auto Repair
06.2015 - 10.2020
Armor Crewmen
ESCP-EAP, United States Army, MOS
08.2005 - 12.2008
GED -
Madison County Board of Education