Versatile skill set includes team building and leadership, work planning and prioritization, budgeting and expense control, inventory management
Skilled communicator in coaching and encouraging staff toward advancement by leveraging an enthusiastic and supportive attitude
Proactive in addressing operational concerns, boosting customer and employee engagement, and handling multiple conflicting tasks and demands
Committed to high professional standards, ethical conduct, and safety
Overview
21
21
years of professional experience
2
2
Languages
Work History
Store Manager
Harbor Freight
Billings, Montana
10.2014 - Current
Coordinated all renovation projects for store
Increased team engagement scores twice the company average
Mentor and developed multiple direct reports who were promoted within the company
Drove highest membership revenue 7 years straight within regional area
Increased sales every year with 9 out of 10 years reaching budget
Maintained controllable expenses to below company expectations every year
Business Manager/Training Coordinator
Sam's Club
Provo, Utah
08.2003 - 10.2014
Directed divisional operations of the facility including Operations, Membership, and Marketing
Led facility to first membership sales incentive in over a decade
Increased sales growth in my area of supervision five times the company average
Coordinated all volunteer efforts and initiated inaugural diversity event centered around the Hispanic community
Served as regional trainer targeting professional and personal development
Education
Bachelor of Science - Business Management
Concordia University Wisconsin
Mequon, WI
Skills
Team Building and Leadership
Talent Recruitment
Operations Management
Payroll Management
Budgeting and Expense Control
Inventory Management
Performance Reviews
Leadership Development
Work Planning and Prioritization
Loss Prevention
Accomplishments
Top District Sales, Top 20 Company Sales, Harbor Freight 2015-2023
Top District Performer in Membership Sales, Harbor Freight 2015-2019, 2021-2022
Top Regional Performer in Membership, Sam's Club 2014
Graduated Magna Cum Laude, Concordia University
Scholar-Athlete of the Year, Concordia University
Languages
Spanish
Professional
References
References available upon request.
Certification
Master Trainer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteHybrid
Important To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsPersonal development programs