RICHARD BERNARD
The Mayo Clinic
Jacksonville
7
years of professional experience
Organized and reliable administrative professional with strong background in healthcare environments. Skilled in managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and ability to handle sensitive information with discretion.
Work History
Medical Administrative Assistant
4 Years- Coordinating Neurology Grand Rounds via attaining CME and maintaining the schedule
- Conveyed compassion to patients when speaking with them regarding their care and conditions
- Maintained providers’ calendars and expenses with precise attention to detail
Desk Operations Specialist
1 Year 5 Months- Schedule patients with coordination and precision for patient ease
- Provide stellar service in assisting patient’s with their needs to the best of my capability
- Explain certain procedures within my scope to patients with questions or concerns
Deli Clerk
7 Months- Assisted customers with obtaining their preferred deli items
- Provided customers with knowledge of deli items and helping them decide which they would enjoy
- Directed customers where to go in the store to find certain items
Culinary Expo
7 Months- Ensured food came out of kitchen according to standards
- Plated food appealingly for customers
- Verified that all of a table’s items were delivered simultaneously
Transaction Processing Associate I
10 Months- Processed health insurances claims with expediency and accuracy
- Worked under specific guidelines required under HIPPA standards
- Identified incorrect statements for reprocessing
Education
Associates of Applied Science - Focus in Programming
GPA: 3.7 GPA
Skills
HIPAA compliance
Workflow coordination
Proficiency in medical management systems
Object-oriented programming
Desktop technical support
Hardware installation
Technical support
Medical terminology knowledge
Customer service
Accomplishments
- Mayo Clinic Quality Fellow - Silver
Timeline
Medical Administrative Assistant
The Mayo Clinic
10.2022 - CurrentRead More
Desk Operations Specialist
The Mayo Clinic
05.2021 - 10.2022Read More
Deli Clerk
Publix Super Markets
10.2020 - 05.2021Read More
Culinary Expo
Cheddar’s Scratch Kitchen
02.2020 - 09.2020Read More
Transaction Processing Associate I
Conduent Inc.
04.2019 - 02.2020Read More
Russell County High School
Read More
Somerset Community College
Associates of Applied Science from Focus in Programming
Read More