Richard Blowers
Cumming,GA
Summary
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
18
18
years of professional experience
Work History
General Operations Manager
Abell Turf And Tractor
Canton, GA
01.2018 - Current
- Increased profit by streamlining operations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on performance to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Improved productivity while reducing staffing and operational costs.
ASE Master Technician
Regal Nissan
Roswell
01.2006 - 01.2018
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Maintained accurate records of time and materials required to perform repairs and service.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Repaired and replaced worn and damaged components.
Education
Associates Degree - Applied Technology
Appalachian Technical College
Jasper, GASkills
- Business Leadership
- Improve Performance
- Materials Planning and Logistics
- Inventory Tracking and Management
- Manage Operations
- Labor Negotiations
- Workload Delegation
- Operations Oversight
Timeline
General Operations Manager
Abell Turf And Tractor
01.2018 - Current
ASE Master Technician
Regal Nissan
01.2006 - 01.2018
Associates Degree - Applied Technology
Appalachian Technical College
Similar Profiles
Mark BlevinsMark Blevins
Landscape Worker at Jacks Tractor/Turf ServiceLandscape Worker at Jacks Tractor/Turf Service
Chase AltomChase Altom
Sales Consultant at Fort Worth Tractor And TurfSales Consultant at Fort Worth Tractor And Turf
Wanda GreshamWanda Gresham
Office Manager and IT Associate at Abell FoundationOffice Manager and IT Associate at Abell Foundation