Richard "Michael" Blackman
Atlanta,GA
Summary
Versatile professional with experience in hearing care and team leadership. Twenty years of sales experience across multiple industries. Strong problem-solving skills and a patient-first approach help deliver referable service, and lasting relationships.
Overview
20
20
years of professional experience
Work History
Licensed Hearing Instrument Specialist
American Hearing Care
09.2016 - Current
- Explained test results and treatment options in clear terms to support patient decision-making.
- Assisted with comprehensive hearing evaluations to identify patient needs and preferences.
- Completed follow-up appointments to monitor hearing aid performance and patient success.
- Provided further education and care routinely leading to repeat sales with satisfied patients.
- Often ran multiple clinics to expectations while routinely assisting other Specialists with issues from products to patients.
General Manager
Planet Fitness
Mobile & Tuscaloosa, Alabama
10.2006 - 09.2016
- Led sales training for memberships and continued coaching to maintain club standards.
- Established effective communication with staff to ensure sales goals were achieved.
- Maintained brand standards to uphold company image and quality and maintained cleanliness and safety compliance
- Hired, trained, and scheduled club team members to support operational efficiency
Skills
- Hearing aid fitting
- Device programming
- Patient counseling
- Product recommendation
- Relationship building
- Problem-solving aptitude
- Multitasking capacity
Accomplishments
- Multi Senior Master Practitioner Award Winner
Timeline
Licensed Hearing Instrument Specialist
American Hearing Care
09.2016 - Current
General Manager
Planet Fitness
10.2006 - 09.2016