Michele Novotny

• Hearing Assessments: Conduct comprehensive hearing assessments using audiometric tests to evaluate the extent and nature of hearing loss in clients.
• Hearing Aid Selection and Fitting: Guide clients in selecting the most appropriate hearing aids based on their hearing loss, lifestyle, and preferences. Perform fittings and adjustments to ensure proper placement, comfort, and optimal functionality of the hearing aids.
• Hearing Aid Programming and Adjustments: Utilize specialized software and equipment to program hearing aids according to individual needs. Make necessary adjustments to the settings and programming based on client feedback and ongoing evaluation.
• Client Education and Counseling: Provide clients with detailed information about their hearing aids, including instructions on usage, care, and maintenance. Educate clients about realistic expectations, communication strategies, and coping techniques for better hearing.
• Ongoing Support and Follow-up: Offer ongoing support to clients by addressing any concerns, answering questions, and providing assistance with troubleshooting or repairs. Conduct regular follow-up appointments to monitor the effectiveness of the hearing aids and make further adjustments as necessary.
• Record Keeping and Documentation: Maintain accurate and organized records of client assessments, fitting details, programming settings, and follow-up appointments. Ensure compliance with relevant regulations and maintain confidentiality of client information.
• Continuous Professional Development: Stay updated with advancements in hearing aid technology, industry trends, and professional best practices through ongoing training and continuing education programs.

• Clean and check hearing aids
• Repairing hearing aids
• Maintaining equipment
• Providing administrative and clerical support
• Ordering supplies

* Helped home buyers find and buy a new home or commercial space

* Helped clients buy and sell homes while providing guidance through negotiation processes to get top dollar for their property when selling

* Developed marketing strategies online and in printed formats

* Developed systems of operations