Richelle Conway
Glendale,AZ
Summary
Results-driven Operations Manager with expertise in team supervision, workflow optimization, and financial analysis. Proven ability to enhance productivity, maintain quality standards, ensure compliance with safety regulations while putting our customers' needs and experience first.
Overview
26
26
years of professional experience
Work History
Operations Manager
Elliott's Auto Parts & Towing
Dacono, Colorado
01.2000 - Current
- Managed daily operations to ensure efficient workflows and productivity.
- Implemented tools and systems to streamline communication among teams.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Reviewed and approved purchase requests to ensure compliance with budget limits.
- Analyzed financial data to identify discrepancies between budget and actual spending.
- Analyzed financial reports to identify trends and variances in expenditures.
Education
Bachelor of Arts - Public Health
University of Northern Colorado
Greeley, CO12-1997
Skills
- Customer service
- Budget analysis
- Compliance monitoring
- Workflow optimization
- Financial reporting
- Process improvement
Special Skills
- Listening to customers needs and issues, while being able to quickly come up with a resolution that is acceptable for the customer while keeping the companies needs in mind.
- Excellent organization and multitasking abilities.
- Ability to work under pressure to make quick decisions.
- Patience and empathy, this helps me connect with my customers to help them resolve their issue.
Timeline
Operations Manager
Elliott's Auto Parts & Towing
01.2000 - Current
Bachelor of Arts - Public Health
University of Northern Colorado
Similar Profiles
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Daniela Perez ZamoraDaniela Perez Zamora
Store Manager at Auto Plus Auto Parts/ Factory Motor PartsStore Manager at Auto Plus Auto Parts/ Factory Motor Parts
Darius PhillipsDarius Phillips
Automotive Technician & Auto Body Experience at Volvo Dealership | BOS Auto & Detail | C&L Auto Body & TowingAutomotive Technician & Auto Body Experience at Volvo Dealership | BOS Auto & Detail | C&L Auto Body & Towing
Shayna ThompsonShayna Thompson
Senior Paralegal at Gravis LawSenior Paralegal at Gravis Law
Deborah L. BeggsDeborah L. Beggs
Exceptional Learner Program Coordinator at West Valley Christian SchoolExceptional Learner Program Coordinator at West Valley Christian School