Richelle Parks
Millville,New Jersey
Summary
Proven Flight Attendant at Spirit Airlines Inc., adept in emergency management and customer service, ensuring safety and enhancing passenger satisfaction. Excelled in flexibility, reliability, and professional communication, achieving high customer service ratings. Skilled in conflict mediation and maintaining composure under pressure, contributing significantly to brand reputation and operational smoothness.
Overview
26
26
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
06.1998 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
Education
Associates In Science - Law Enforcement And Administration of Justice
Cumberland County College
Vineland, NJSkills
- Strong Work Ethic
- Reliability and punctuality
- Customer Service
- Emergency Situations Management
- Conflict Mediation
Military
United States Army Reserves Veteran
Timeline
Flight Attendant
Spirit Airlines Inc.
06.1998 - Current
Associates In Science - Law Enforcement And Administration of Justice
Cumberland County College
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