Richelle Smith
Citrus Heights,CA
Summary
Detail-oriented individual skilled in time management and verbal communication. Experience in enhancing customer satisfaction through tailored service and efficient task completion, ready to contribute to a dynamic team environment.
Overview
30
30
years of professional experience
Work History
Sales Associate
Younique
Citrus Heights, CA
08.2018 - 07.2021
- Assisted customers with product selection, providing personalized recommendations and enhancing overall shopping experience.
- Maintained product displays, ensuring visual merchandising standards aligned with company guidelines.
- Collaborated with team members to achieve sales targets, fostering a supportive and motivating work environment.
House Cleaner
Inez Andes
Lincoln, CA
01.2004 - 11.2006
- Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
- Ensured timely completion of tasks by adhering to strict schedules and prioritizing duties effectively.
- Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.
- Enhanced client satisfaction by providing thorough and efficient cleaning services tailored to individual needs.
- Effectively managed time-sensitive projects like move-in/move-out cleanings that required quick turnaround times without sacrificing quality results.
- Adhered to professional house cleaning checklist.
Childcare Provider
Self Employed
Citrus Heights, CA
09.2000 - 06.2005
- Monitored daily routines to ensure safety and well-being of children
- Communicated regularly with parents regarding children's progress and behavioral adjustments
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Maintained safe environment by keeping watchful eye on children.
- Assisted children with homework and quizzed on subject matter to prepare for upcoming tests.
- Drove school-aged children to school's premises and returned for pickup at preset times.
Advertising Assistant
Cover Graphics
Citrus Heights, CA
05.1999 - 06.2000
- Supported sales team members by coordinating schedules and organizing meetings with potential clients.
- Maintained regular communication and addressing any concerns promptly to ensure continued success.
- Made outbound calls to existing customers to upsell advertising packages.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
Product Buyer
Tower Records
West Sacramento, CA
06.1991 - 03.1999
- Developed strong vendor relationships to enhance collaboration and supply chain efficiency.
- Implemented inventory management systems to streamline operations and reduce excess stock.
- Reviewed purchase orders for accuracy and compliance with company policies before submission.
- Maintained complete documentation and records of all purchasing activities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Managed and maintained purchase orders and invoices.
- Answer incoming calls, filing, mail distribution, data entry.
- Maintain internal relationships within Tower Records.
Education
High School Diploma -
Sunrise Tech
Citrus Heights, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Verbal/written communication
- Cash handling accuracy
- Conflict resolution
- Meeting deadlines
- Professional demeanor
- Guest relations
- Order processing
- Friendly and outgoing
Timeline
Sales Associate
Younique
08.2018 - 07.2021
House Cleaner
Inez Andes
01.2004 - 11.2006
Childcare Provider
Self Employed
09.2000 - 06.2005
Advertising Assistant
Cover Graphics
05.1999 - 06.2000
Product Buyer
Tower Records
06.1991 - 03.1999
High School Diploma -
Sunrise Tech