Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richemie Etienne

Miami

Summary

Dynamic sales lead with a proven track record at Janie and Jack, excelling in customer acquisition and team development. Recognized for enhancing customer satisfaction and streamlining inventory management. Known for reliability and a strong work ethic, I thrive in fast-paced environments while fostering collaborative teamwork.

Experienced with managing and motivating sales teams to exceed targets. Utilizes strategic planning and effective communication to drive business growth and enhance client relationships. Strong understanding of market trends and customer needs, ensuring sustained success and competitive advantage.

Overview

7
7
years of professional experience

Work History

Sales Lead

Janie and Jack
09.2021 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Valet Booth Key Attendant

Park One of Florida
09.2019 - 02.2020
  • Built positive customer rapport for courteous, friendly and professional service.
  • Provided punctual, polite valet services to uphold professional standards.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.

Associate

Kentucky Fried Chicken
08.2018 - 05.2019
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Pharmacy Technician

Miami Dade College
Miami, FL
05-2026

High School Diploma -

Miami Central Senior High School
Miami, FL
06-2018

Skills

  • Collaborative teamwork
  • Customer acquisition strategies
  • Stock inventory management
  • Reliability and punctuality
  • Multitasking and organization
  • Point of sale system management
  • Efficient work ethic
  • Customer service

Languages

Spanish
Elementary
English
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Lead

Janie and Jack
09.2021 - Current

Valet Booth Key Attendant

Park One of Florida
09.2019 - 02.2020

Associate

Kentucky Fried Chicken
08.2018 - 05.2019

Pharmacy Technician

Miami Dade College

High School Diploma -

Miami Central Senior High School