Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Lopes

Wilmington,NC

Summary

Sales Lead- Driven professional with a proven track record at Vestique, excelling in lead generation and relationship building. Expert in sales planning and collaborative teamwork, I've significantly enhanced customer satisfaction and team performance. My approach combines strategic merchandise management with effective communication, fostering both growth and a high-performance culture.

Nanny- Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.

Soon to be Special Ed teacher- Equipped with positive attitude and patience vital to teaching children with special needs. Extensive experience creating innovative lesson plans and comfortable learning environments

Overview

6
6
years of professional experience

Work History

Sales Lead

Vestique
08.2021 - Current

I am the head Sales Lead at Vestique Wilmington.

  • Trained, coached, and mentored new sales associates for maximum performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.

Nanny

Parent
08.2018 - 08.2021
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Education

Associate of Arts - Special Education

Cape Fear Community College
Wilmington, NC
05.2023

High School Diploma -

Green Hope High School
Cary, NC
06.2021

Skills

  • Cross-selling techniques
  • Stockroom Management
  • Sales Planning
  • Lead Generation
  • Merchandise flow
  • Classroom Management
  • Small Group Instruction
  • Lesson Planning
  • Relationship Building
  • Collaborative Teamwork

Timeline

Sales Lead

Vestique
08.2021 - Current

Nanny

Parent
08.2018 - 08.2021

Associate of Arts - Special Education

Cape Fear Community College

High School Diploma -

Green Hope High School
Mackenzie Lopes