Richmond Otoo

• Provided exceptional customer service by promptly addressing guest inquiries and concerns.
• Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
• Assisted in training new staff on service standards and restaurant protocols.
• Collaborated with kitchen staff to maintain quality standards during peak hours.
• Maintained cleanliness of dining area, ensuring adherence to health and safety standards
• Trained new bussers on best practices for maintaining cleanliness and operational efficiency
• Responded promptly to customer requests, improving overall dining experience and service quality

I am very experienced in moving inventory from the trucks and rotating the stocks weekly.

• Contributed to inventory management by tracking ingredient usage and notifying supervisors of shortages.
• Some of my strengths include being a team leader, maintaining composure in difficult or high-volume situations, and being a productive part of the team.
• Trained new staff members on grill station operations, resulting in improved overall performance of the team.