Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rick Ascher

Rockford,USA

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

41
41
years of professional experience
1
1
Certification

Work History

General Manager

Dominos's Pizza
Annandale, Minnesota
07.2022 - 06.2025
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction. Hired into franchise to help expand franchise locations
  • Resolved customer complaints quickly while maintaining high quality standards of service. Implemented (Rick slips) creating worst to first in CSAT score in franchise
  • Ensured compliance with local health department regulations regarding food safety standards. In 3 years averaged 4.5 star restaurant Last OA was a 5 star rating

Driver

Uber/Lyft
Minneapolis-Saint Paul, MN
02.2018 - 07.2022
  • Drive individuals to and from desired locations safely and friendly. 4.93 out of 5 rating on over 2500 rides.
  • Achieved consistently high customer scores due to exceptional service.
  • Enhanced customer satisfaction by providing courteous and professional service.

Support Manager

Walmart Supercenter Academy Store
Maple Grove, MN
09.2016 - 11.2019
  • Accompany management team with training department managers and team members on effective methods, operations and procedures according to One Best Way.
  • Trained new employees on company policies and procedures related to customer service.
  • Evaluated employee performance against established objectives and standards.
  • Conducted regular performance reviews and provided constructive feedback to team members.
  • Managed multiple projects simultaneously while maintaining high standards of quality control.

General Manager

CEC Entertainment
Irving, TX
02.2003 - 10.2014
  • Hired into district training store and responsible for training at least 30 Store Managers 50 Assistant Managers and hundreds of star cast members.
  • Relocated to Houston, TX to train all 14 stores on new CEC standards.
  • Was responsible for winning a lottery position that would enter all CEC locations into fundraisers for elementary schools in Houston, TX.
  • Brought store from 14th in sales/14th in profit to 8th in sales/1st in profit within 1 year due to strategic birthday, fundraiser and organizational plans.
  • Most profitable store in Houston,TX for the year at 53% for the year.
  • Recognizes all aspects of the P&L.

General Manager

Burger King/Dolphin Group
Minneapolis, MN
07.2001 - 02.2003
  • Within 12 months awarded manager of the month out of 32 managers.
  • Achieved speed of service goals within 6 months to top all 11 stores in the district.
  • Lowered food cost from 25% to 17% by fifo method, regulating portion sizes, having accurate projections, using Brix on soda machine.

General Manager

Holiday Station Stores
Minnetonka, MN
04.1996 - 07.2001

Resident Manager

Blue Ridge Apartment
Brooklyn Park, MN
06.1995 - 09.1999

Lead Banquet Server/Supervisor of Golf Course Set Up

Majestic Oaks Golf Club
Ham Lake, MN
01.1993 - 04.1996

Mason

Local Masonry Union
Minneapolis, MN
04.1986 - 01.1993

Real Estate Sales Consultant

Coldwell Banker/Four Star Reality
Burnsville, MN
09.1984 - 07.1987

Assistant General Manager

Viking Gyms
Brooklyn Ctr, MN
06.1984 - 04.1986

Education

High school diploma -

Anoka Senior High

Skills

  • Multimillion-dollar P&L management
  • Operations management
  • Franchise development
  • Banquet Experience
  • Property Management
  • Training and coaching
  • Motivation
  • Team building
  • Conflict resolution
  • Event management and promotion

Certification

MN School of Real Estate Present

References

Sean, Daugherty, District Manager, 952-451-4808, Dominos, Other references upon requests

Timeline

General Manager

Dominos's Pizza
07.2022 - 06.2025

Driver

Uber/Lyft
02.2018 - 07.2022

Support Manager

Walmart Supercenter Academy Store
09.2016 - 11.2019

General Manager

CEC Entertainment
02.2003 - 10.2014

General Manager

Burger King/Dolphin Group
07.2001 - 02.2003

General Manager

Holiday Station Stores
04.1996 - 07.2001

Resident Manager

Blue Ridge Apartment
06.1995 - 09.1999

Lead Banquet Server/Supervisor of Golf Course Set Up

Majestic Oaks Golf Club
01.1993 - 04.1996

Mason

Local Masonry Union
04.1986 - 01.1993

Real Estate Sales Consultant

Coldwell Banker/Four Star Reality
09.1984 - 07.1987

Assistant General Manager

Viking Gyms
06.1984 - 04.1986

High school diploma -

Anoka Senior High

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