Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Operations SupervisorStore ManagerWork Type
Full TimeLocation Preference
On-SiteHybridLocation: Snohomish, WAEverett, WA
Open to relocation: Yes
Open To Work
Rick Brown
Snohomish
Work Preference
Summary
Accomplished Operations Supervisor with over 25 years of experience in optimizing workflows and managing vendor relationships. Skilled in implementing standard operating procedures and monitoring staff performance to achieve significant improvements in efficiency and quality assurance.
Overview
34
34
years of professional experience
Work History
Operations Supervisor
Self-employeed
Snohomish
09.1999 - Current
- Supervised daily operations and streamlined workflow management across multiple projects, enhancing overall project delivery.
- Identified areas for improvement and developed targeted strategies, resulting in measurable efficiency gains.
- Monitored staff performance and provided feedback for improvement.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Coordinated with vendors on product availability, pricing, and delivery schedules to optimize supply chain performance.
- Oversaw compliance with safety and quality standards, significantly reducing incident rates.
- Negotiated contracts with vendors and suppliers, ensuring cost-effective procurement of resources.
- Recruited, interviewed and selected employees to fill vacant roles.
Store Manager
McDonalds
Kirkland
05.1992 - 10.1999
- Trained and developed team members on customer service standards and operational procedures.
- Coordinated staff scheduling to optimize coverage during peak service hours.
- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
- Developed store tactics and strategies to drive operational performance and meet sales goals.
- Supervised daily operations to enhance workflow efficiency in fast-paced environment.
- Implemented quality control measures to uphold food safety and cleanliness standards.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Updated POS system with new products and promotional offers.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Some College (No Degree) -
Idaho State University
Pocatello, IDSkills
- Logistics management
- Workflow management
- Operational efficiency
- Quality assurance
- Standard operating procedures
- Budget management
- Vendor negotiation
- Customer relationship management (CRM)
- Production
Timeline
Operations Supervisor
Self-employeed
09.1999 - Current
Store Manager
McDonalds
05.1992 - 10.1999
Some College (No Degree) -
Idaho State University