Rick Dasher
Kelso,WA
Summary
Customer-focused professional skilled in guiding clients and managing inventory. Delivers technical advice and resolves conflicts to enhance satisfaction and operational efficiency. Expertise in communication, inventory management, and parts compatibility drives streamlined order processing.
Overview
11
11
years of professional experience
Work History
Customer Service Part
RV Country
Kelso, WA
06.2024 - 11.2025
- Guided customers in selecting RV parts and accessories, enhancing their purchasing experience.
- Accurately processed customer orders using point-of-sale systems, contributing to efficient sales transactions.
- Provided technical advice on parts compatibility and installation procedures.
- Oversaw inventory management and organized stock in parts department to ensure optimal product availability.
Housing Counselor
Longview Housing Authority
Longview , WA
11.2021 - 03.2024
- Conducted housing assessments to determine client needs and eligibility.
- Provided guidance on rental assistance programs and housing options.
- Facilitated workshops on tenant rights and responsibilities for community members.
- Assisted clients in completing housing applications and documentation requirements.
- Collaborated with local service providers to connect clients with additional resources.
- Developed educational materials on budgeting and financial literacy for clients.
- Maintained accurate records of client interactions and progress reports.
Maintenance Supervisor
Sharp Property Managment
Lognview , WA
07.2014 - 06.2018
- Coordinated repair schedules with contractors and maintenance staff effectively.
- Supervised daily maintenance operations for residential properties and facilities.
- Trained new employees on safety protocols and maintenance procedures.
- Inspected buildings to identify maintenance needs and prioritize repairs.
- Managed inventory of supplies and equipment for maintenance tasks.
Education
Associate of Arts - Automotive/diesel Heavy Equipment Technology
Lower Columbia College
Longview, WA06-2019
Skills
- Point-of-sale systems
- Order processing
- Inventory management
- Product knowledge
- Technical support
- Sales techniques
- Returns processing
- Shipping and receiving
- Customer satisfaction
- Effective communication
- Product identification
- Register Reconciliation
Custom Section 1
Ability to memorize part numbers
Timeline
Customer Service Part
RV Country
06.2024 - 11.2025
Housing Counselor
Longview Housing Authority
11.2021 - 03.2024
Maintenance Supervisor
Sharp Property Managment
07.2014 - 06.2018
Associate of Arts - Automotive/diesel Heavy Equipment Technology
Lower Columbia College