Rick Duffield
Bay Village,OH
Summary
Dynamic professional with extensive experience in account management and process improvement. Known for developing key partnerships and driving sales growth, resulting in DLL becoming the preferred partner for major clients. Committed to leveraging creative solutions to enhance operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Executive
De Lage Landen Financial Services
Cleveland, OH
01.2024 - Current
- Managed a $14 million budget, concentrating on manufacturing partners and key accounts.
- Surpassed sales targets, ranking among top representatives in 2025.
- Promoted DLL's full suite of capabilities with a focus on Public finance resulting in DLL becoming the preferred partner for TELP transactions for Konica Minolta and Stratasys
- Collaborated with decision makers to develop creative solutions and support programs that facilitated deal closures.
Sales Support Rep II - National Accounts
De Lage Landen Financial Services
Cleveland, OH
08.2021 - 01.2024
- Supported sales and operations activities for Konica Minolta, Ricoh, and Sharp dealerships across US mainland and Puerto Rico
- Process leasing transactions up to $250,000 for national accounts
- Designed and implemented billing solutions for customers with unique needs.
- Provided recommendations to COO through active participation in advisory committee.
Leasing Director
Blue Technologies, Inc
Independence, Ohio
07.2015 - 08.2021
- Managed partnerships and programs with 7 leasing companies to optimize leasing strategies and enhance service offerings
- Financed over $100 Million in transactions with 3rd party sources.
- Managed team of 6 members, responsible for billing and processing $50 million in orders annually across 3 business units
- Balanced books of 3 businesses monthly, identifying and reporting discrepancies to CFO to ensure financial accuracy
- Led interdepartmental process improvement sprints, revising business processes within 30 days based on collaborative discoveries with department heads
- Trained new employees on internal resources, including ECM, ERP, and CRM systems.
- One of 7 key employees interviewing new hires for all roles
Education
Bachelor of Science - Business Econonimics
Miami University
Oxford, OH05-2013
Skills
- Relationship building
- Account management
- Sales strategy
- Process improvement
- Training development
Certification
- CLFP
Timeline
Account Executive
De Lage Landen Financial Services
01.2024 - Current
Sales Support Rep II - National Accounts
De Lage Landen Financial Services
08.2021 - 01.2024
Leasing Director
Blue Technologies, Inc
07.2015 - 08.2021
Bachelor of Science - Business Econonimics
Miami University