RICK HUNTER
White Plains,NY
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Target
White Plains, NY
11.2024 - Current
- Prepared and served a variety of coffee beverages for customers.
- Assisted customers in selecting products and answering inquiries.
- Maintained cleanliness and organization of the coffee bar area.
- Resolved guest service inquiries including returns and order pickups, ensuring customer satisfaction and retention.
- Trained new employees across departments, enhancing overall team performance and service quality.
- Ensured to finish opening and closing duties for bar and the salesfloor respectively.
- Assisted in management tasks with stockroom organization.
- Coordinated backroom operations including food pulls and restocking, maintaining efficient inventory management.
- Organized new product launches with manager support.
- Provided assistance to the sales floor by managing cash registers and merchandising.
Customer Support Advocate
Harte Hanks
Mcallen, TX
05.2023 - 07.2024
- Customer Support Advocate (Remote Job)
- Engaged with customers to identify reasons for contact and address their needs.
- Assisted customers by answering calls and providing effective support solutions.
- Provide technical support experience for troubleshooting.
- Troubleshoot in a fast-paced environment for the satisfaction of our clients.
- Attended to high call volume weekly to ensure timely customer support.
- Make sure to document relevant information about the cases of calls as part of procedure.
- Provide necessary information to customers in regards to Max content and streaming services.
- Oversaw client account management to ensure accurate information and timely updates.
Sales Associate
Macy's
McAllen, TX
03.2022 - 08.2022
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships.
- Increased sales by advising on purchases and promoting additional products, enhancing customer satisfaction.
- Reassured our customers with factual information in regards to our product.
- Resolved clients' questions, issues, and complaints, ensuring timely and effective solutions.
- Operated cashier register efficiently during transactions.
- Maintained a clean and organized space to enhance client satisfaction and improve shopping experience.
- Met and achieved a sales goal on every shift.
Skills
- Flexible and Adaptable
- Self-Motivated
- Multitasking Abilities
- Active Listening
- Dispute Mediation
- Relationship Selling
- Merchandising
- Sales Goals Attainment
- Customer Needs Assessment
- Problem-Solving
Timeline
Starbucks Barista
Target
11.2024 - Current
Customer Support Advocate
Harte Hanks
05.2023 - 07.2024
Sales Associate
Macy's
03.2022 - 08.2022